Can I return an online purchase at a store (or vice versa)?Updated a month ago
Yes. Purchases made on bathdepot.com can be returned or exchanged at any Bath Depot store across Canada, subject to the standard 30-day / 60-day store credit policy.
What to bring:
- Your order confirmation email or invoice as proof of purchase
- Two pieces of government-issued photo ID
- The item in its original, unopened packaging (or opened packaging, subject to the 30% restocking fee)
Find your nearest store: bathdepot.com/our-stores
Full return policy: bathdepot.com/returns-and-exchanges