IN-STORE PICKUPS
Once my order is ready, how long do I have to go pick it up?
Following the reception of the email specifying your order is ready for pickup, you will have seven days to pick it up. In the event your order is not picked up within this time frame, we could cancel it and a refund would be applied on your credit c
Can someone else come and pickup my order?
When ordering online, it is possible to name another person as the one who will be picking up the order, however, this person must be at least 16 years old. When picking your order up, this person will be required to provide a printed copy of the con
Is it possible to pickup my order at your warehouse?
Yes! You can pickup your order at our distribution center located at 1200 Michèle-Bohec Blvd in Blainville, QC, Monday to Friday between 8am to 4pm except on statutory holidays. You will be required to provide a printed copy of your order, paid in fu
In-store pickup: what do I need and how long do I have?
To pick up your order at a Bath Depot store:. 1. ⚠️ Bring TWO pieces of government-issued photo ID (e.g. driver's licence + passport or health card). 2. Wait for our call or email confirming your order is ready - allow 2–7 business days after placing