PARTS & WARRANTIES
I'm missing a part from my order - what should I do?
Si une pièce est absente de votre commande :. 1. Vérifiez le contenu de toutes les boîtes - certains ensembles incluent des pièces dans de petits sachets à l'intérieur de la boîte principale. 2. ⚠️ Signalez la pièce manquante dans les 72 heures suiva
How do I make a warranty claim?
To submit a warranty claim:. Important: Claims for products less than 1 year old are handled directly by Bath Depot. For products between 1 and 10 years old, you may be directed to the product manufacturer (NADOLI or BATO) with your claim documentati
What are the warranty periods for Bath Depot products?
Bath Depot products are covered by the following limited warranties from the date of purchase:. Warranties cover manufacturing defects in materials and workmanship under normal residential use by the original purchaser. They do not cover: cosmetic we
Are Bath Depot finishes (matte black, brushed gold) durable?
Bath Depot fixtures are available in finishes including matte black, brushed gold, brushed nickel, and chrome. Finishes are applied through electroplating or powder-coating processes designed for residential bathroom environments. To protect your fin
Can I order replacement parts for my Bath Depot product?
Yes. Replacement parts for most Bath Depot products are available to order. Shop replacement parts directly: bathdepot.com/replacement-parts. To find the right part, you'll need your product's model number, which can be found:. If the part you need i